Shipping & Returns
Shipping & Returns
Shipping information here
Payment is due in full at the time of purchase, prior to shipping.
Your purchase will be sent to the address provided at checkout. Please make sure that this address is up to date and correct before submitting your order.
Estimated delivery is 2-5 days once being shipped. Please understand USPS has delays and once the package is shipped it is out of my control. You will receive a notification when your order has shipped, along with tracking information.
Custom Fees & Duties
Customers are responsible for any fees, taxes, and duties associated with purchasing & shipping to their respective countries.
In order to offer affordable international shipping prices, most international orders are shipped via USPS First Class Mail International. Please keep in mind orders can take up to 3 weeks to arrive.
RETURNS & REFUNDS
All sales are final, however, if you are unhappy with your order please let me know immediately so I can make things right. For no reason will anything be refunded but I will do my best to correct any mistakes. Please be aware that once the Correct Info Agreement is signed (you will know what this is once ordering your invites) you are responsible for any misprinting. Any items that need reprinted for any reason will incur an additional cost to you.
If at any time there is a problem or you are unsatisfied with your purchase, please contact me to resolve the issue within 48 hours of receiving your items. We strive to make every customer happy and your satisfaction is extremely important to us.
EXTENDED USE AND COPYRIGHT OWNERSHIP
All designs created by Julia Kay Calligraphy are owned by Julia Kay Calligraphy. This includes calligraphy, custom invitation designs, and Invitation Shop designs. Julia Kay Calligraphy all copyrights in any and all work(s) created or produced pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, are expressly and solely owned by Julia Kay Calligraphy and may be used in the reasonable course of the Julia Kay Calligraphy business. Julia Kay Calligraphy has the right to also use any portion of the work for portfolio or marketing purposes.By making a purchase at www.juliakcalligraphy.com, you agree to these terms and conditions.
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